Information on LSKD’s returns policy, eligibility, and return timeframes.

<p id="isPasted" style="box-sizing: border-box; margin-block: 0px 24px; margin-inline: 0px; scroll-margin-top: 84px; font-family: &quot;DIN Next&quot;, sans-serif; -webkit-font-smoothing: antialiased; font-weight: 400; font-style: normal; font-size: 14px; line-height: 24px; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; margin: 0px 0px 25px; color: rgb(146, 149, 152); letter-spacing: 0.35px; text-align: center; background-color: rgb(255, 255, 255);">Returns &amp; Exchange Policy<p style="box-sizing: border-box; margin-block: 0px 24px; margin-inline: 0px; scroll-margin-top: 84px; font-family: &quot;DIN Next&quot;, sans-serif; -webkit-font-smoothing: antialiased; font-weight: 400; font-style: normal; font-size: 14px; line-height: 24px; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; margin: 0px 0px 25px; color: rgb(146, 149, 152); letter-spacing: 0.35px; text-align: left; background-color: rgb(255, 255, 255);">Please review our guidelines below for returns, exchanges, and refunds.&#xA0;<p style="box-sizing: border-box; margin-block: 0px 24px; margin-inline: 0px; scroll-margin-top: 84px; font-family: &quot;DIN Next&quot;, sans-serif; -webkit-font-smoothing: antialiased; font-weight: 400; font-style: normal; font-size: 14px; line-height: 24px; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; margin: 0px 0px 25px; color: rgb(146, 149, 152); letter-spacing: 0.35px; text-align: left; background-color: rgb(255, 255, 255);">You have up to 30 days to return your gear for a refund and 60 days for an exchange or store credit!&#xA0;<p style="box-sizing: border-box; margin-block: 0px 24px; margin-inline: 0px; scroll-margin-top: 84px; font-family: &quot;DIN Next&quot;, sans-serif; -webkit-font-smoothing: antialiased; font-weight: 400; font-style: normal; font-size: 14px; line-height: 24px; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; margin: 0px 0px 25px; color: rgb(146, 149, 152); letter-spacing: 0.35px; text-align: left; background-color: rgb(255, 255, 255);">Return Conditions To be eligible for a return, all products must be in original condition, unwashed, and unworn with tags still attached.&#xA0;Please note the following specific requirements: Hats:&#xA0;Must be returned inside a box to avoid damage during transit.Running Vests:&#xA0;Must be returned with all water bottles unused, unopened, and with the protective film intact.&#xA0; Items with Custom Heat Press:&#xA0;Items that have been customised with any of our heat press patches are ineligible to be returned as the product is no longer in original condition.Gifts with Purchase: &#xA0;If you return all or part of your order for a refund, you must include the gift in its original condition. If the gift is not returned, the full retail cost of the item may be deducted from your refund.&#xA0;Exclusions for Health &amp; Hygiene:&#xA0;For health and hygiene reasons, products such as underwear, socks, jocks, towels, and drink bottles&#xA0;cannot be returned.&#xA0; Fraud Prevention &amp; Verification&#xA0;To ensure a secure shopping experience, we monitor transactions for irregular activity.&#xA0;<ul><li style="font-family: Arial, Helvetica, sans-serif; font-size: 14px;">If your order is flagged as having potentially fraudulent features, it will require additional verification&#xA0;during the returns process&#xA0;</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 14px;">Flagged orders are strictly ineligible for Instant Returns&#xA0;(including instant refunds and instant exchanges). We reserve the right to delay or deny a return until either the transaction&apos;s legitimacy or the returned items are verified.&#xA0;</li></ul> Faulty or Damaged Items&#xA0;If any product you received is damaged or faulty, please email us at <a href="mailto:yourfriends@lskd.co">yourfriends@lskd.co</a>&#xA0;so we can find a solution for you! Please include the following in your email:&#xA0;<ol><li style="font-family: Arial, Helvetica, sans-serif; font-size: 14px;">Your order number&#xA0; </li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 14px;">Photos&#xA0;of the fault/damage&#xA0;</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 14px;">The PO number&#xA0;(this is a 5-digit batch code located on the care label, inside the left pocket, or inside the left cup of your bra).&#xA0;</li></ol>*applicable within 12 months of receiving your gear<p id="isPasted" style="box-sizing: border-box; margin-block: 0px 24px; margin-inline: 0px; scroll-margin-top: 84px; font-family: &quot;DIN Next&quot;, sans-serif; -webkit-font-smoothing: antialiased; font-weight: 400; font-style: normal; font-size: 14px; line-height: 24px; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; margin: 0px; color: rgb(146, 149, 152); letter-spacing: 0.35px; text-align: left; background-color: rgb(255, 255, 255);"> International Exchanges&#xA0;<p style="box-sizing: border-box; margin-block: 0px 24px; margin-inline: 0px; scroll-margin-top: 84px; font-family: &quot;DIN Next&quot;, sans-serif; -webkit-font-smoothing: antialiased; font-weight: 400; font-style: normal; font-size: 14px; line-height: 24px; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; margin: 0px; color: rgb(146, 149, 152); letter-spacing: 0.35px; text-align: left; background-color: rgb(255, 255, 255);"> <p style="box-sizing: border-box; margin-block: 0px 24px; margin-inline: 0px; scroll-margin-top: 84px; font-family: &quot;DIN Next&quot;, sans-serif; -webkit-font-smoothing: antialiased; font-weight: 400; font-style: normal; font-size: 14px; line-height: 24px; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; margin: 0px; color: rgb(146, 149, 152); letter-spacing: 0.35px; text-align: left; background-color: rgb(255, 255, 255);">Please note: Exchanges on returns are currently only available for our community located in the United States, Singapore, Canada and the UK.

RETURNS POLICY INFO

Information on additional fees on your order

<p id="isPasted" style="box-sizing: border-box; margin: 0px 0px 25px; color: rgb(146, 149, 152); font-family: &quot;DIN Next&quot;, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.35px; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">If you&apos;re located outside UK, USA, Canada and Singapore, there may be additional duties.<p style="box-sizing: border-box; margin: 0px 0px 25px; color: rgb(146, 149, 152); font-family: &quot;DIN Next&quot;, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.35px; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Any additional taxes or fees applied to your order, will be payable at checkout.&#xA0;<p style="box-sizing: border-box; margin: 0px 0px 25px; color: rgb(146, 149, 152); font-family: &quot;DIN Next&quot;, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.35px; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">If you run into any issues with import taxes or fees, please&#xA0;<a href="https://www.lskd.co/pages/contact-us" target="_blank" rel="noopener noreferrer">get in touch</a> with our Community Experience team and we&apos;ll be able to investigate it with you!&#xA0;<p style="box-sizing: border-box; margin: 0px 0px 25px; color: rgb(146, 149, 152); font-family: &quot;DIN Next&quot;, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.35px; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">

WHAT ABOUT TAXES AND FEES?

Information on estimated shipping times around the world

All orders heading to the US or Mexico, will be shipped from our US warehouse &#x1F1FA;&#x1F1F8; Everywhere else? Your gear&apos;s coming from our LSKD HQ in Loganholme, Australia &#x1F1E6;&#x1F1FA; <table id="isPasted"><thead><tr><th style="width: 16.6137%;">Country</th><th style="width: 32.489%;">Shipping Method</th><th style="width: 46.4508%;">Estimated Time</th></tr></thead><tbody><tr><td style="width: 16.6137%;"><img src="https://attachments.gorgias.help/GyBLV6kbq5xNbQkK/hc/VvEzB7NjD407beky/2026031100-41b364a9-d3dd-4369-8f8e-e6996a40e198-us%20flag.png" style="width: 300px;" class="fr-fic fr-dii"></td><td style="width: 32.489%;">Standard (US)</td><td style="width: 46.4508%;">1-3 Business Days</td></tr><tr><td style="width: 16.6137%;"><img src="https://attachments.gorgias.help/GyBLV6kbq5xNbQkK/hc/VvEzB7NjD407beky/2026031100-3339fe5e-19d0-4cdf-82e2-d86db86015cc-canadian%20flag.webp" style="width: 300px;" class="fr-fic fr-dii"></td><td style="width: 32.489%;">Standard (CAN)</td><td style="width: 46.4508%;">4-8 Business Days </td></tr><tr><td style="width: 16.6137%;" rowspan="2"><img src="https://attachments.gorgias.help/GyBLV6kbq5xNbQkK/hc/VvEzB7NjD407beky/2026031100-3af4a8cd-e639-4dc2-acd0-21bfd15ccf8e-uk%20flag.png" style="width: 300px;" class="fr-fic fr-dib"></td><td style="width: 32.489%;">Standard (UK) </td><td style="width: 46.4508%; vertical-align: middle;"> 4-8 Business Days<style type="text/css" id="isPasted">p.p1 {margin: 0.0px 0.0px 0.0px 0.0px; font: 12.0px Helvetica; min-height: 14.0px} p.p2 {margin: 0.0px 0.0px 0.0px 0.0px; font: 12.0px Helvetica}</style></td></tr><tr><td style="width: 32.489%;">Express (UK) </td><td style="width: 46.4508%;">2-5 Business Days</td></tr><tr><td style="width: 16.6137%;" rowspan="2"><img src="https://attachments.gorgias.help/GyBLV6kbq5xNbQkK/hc/VvEzB7NjD407beky/2026031100-3d82dac5-1f4e-4dcc-a55b-9ca84e5538b6-singapore%20flag.webp" style="width: 300px;" class="fr-fic fr-dib"></td><td style="width: 32.489%;">Standard (Singapore)</td><td style="width: 46.4508%;">4-8 Business Days</td></tr><tr><td style="width: 32.489%;">Express (Singapore)</td><td style="width: 46.4508%;">3-6 Business Days</td></tr><tr><td style="width: 16.6137%;"><img src="https://attachments.gorgias.help/GyBLV6kbq5xNbQkK/hc/VvEzB7NjD407beky/2026031100-f79ad0e3-4050-4ced-a886-65dfe0ba196f-world.webp" style="width: 300px;" class="fr-fic fr-dib"></td><td style="width: 32.489%;">Rest of the World&#xA0;</td><td style="width: 46.4508%;">5-10 Business Days</td></tr></tbody></table> **Delivery times are an estimate only and <span style="font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.35px; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;" id="isPasted">may vary depending on where you live. and during peak sale periods/Public holidays.

HOW LONG DOES SHIPPING TAKE?

Information on our in-store and online returns.

<main id="isPasted" style="box-sizing: inherit; display: block; overflow-wrap: break-word; color: rgb(22, 22, 22); font-family: var(--ghc-primary-font-family),sans-serif; -webkit-font-smoothing: antialiased; font-weight: 400; font-style: normal; font-size: medium; line-height: 24px; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><p style="box-sizing: border-box; margin-block: 0px 24px; margin-inline: 0px; scroll-margin-top: 84px; font-family: &quot;DIN Next&quot;, sans-serif; -webkit-font-smoothing: antialiased; font-weight: 400; font-style: normal; font-size: 14px; line-height: 24px; margin: 0px 0px 25px; color: rgb(146, 149, 152); font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: 0.35px; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Firstly, have your order number on hand - This can be found on the top of your order confirmation email or in &apos;order details&apos; if you&apos;re using the LSKD app!&#xA0; Your order number will look like this - #USXXXXX Then, you can walk into a LSKD retail store or click the link below to access our super-easy online return platform:<p style="box-sizing: border-box; margin-block: 0px 24px; margin-inline: 0px; scroll-margin-top: 84px; font-family: &quot;DIN Next&quot;, sans-serif; -webkit-font-smoothing: antialiased; font-weight: 400; font-style: normal; font-size: 14px; line-height: 24px; margin: 0px 0px 25px; color: rgb(146, 149, 152); font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: 0.35px; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><a href="https://lskdus.loopreturns.com/?ref=isp_rel_no_match#/" style="box-sizing: border-box; background: transparent; color: rgb(31, 31, 31); text-decoration: none; cursor: pointer; transition: color 200ms linear 0s; position: relative; border-bottom: none; display: inline-block;" title="https://lskdus.loopreturns.com/#/">Start A #US Return</a> <p style="box-sizing: border-box; margin-block: 0px 24px; margin-inline: 0px; scroll-margin-top: 84px; font-family: &quot;DIN Next&quot;, sans-serif; -webkit-font-smoothing: antialiased; font-weight: 400; font-style: normal; font-size: 14px; line-height: 24px; margin: 0px 0px 25px; color: rgb(146, 149, 152); font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: 0.35px; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Started your return online, now what?<ul style="list-style-type: circle;"><li style="box-sizing: border-box; margin-block: 0px 24px; margin-inline: 0px; scroll-margin-top: 84px; font-family: Arial, Helvetica, sans-serif; -webkit-font-smoothing: antialiased; font-style: normal; font-size: 14px; line-height: 24px; margin-top: 0px; margin-right: 0px; margin-bottom: 25px; color: rgb(146, 149, 152); font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: 0.35px; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">&#x1F4E6; Package up the gear you&apos;re sending back - If you have the bag it was sent it, it is resealable. If not, no worries - you can use an bag, including a grocery bag (just make sure the ends are all securely taped up &#x1F609;)</li><li style="box-sizing: border-box; margin-block: 0px 24px; margin-inline: 0px; scroll-margin-top: 84px; font-family: Arial, Helvetica, sans-serif; -webkit-font-smoothing: antialiased; font-style: normal; font-size: 14px; line-height: 24px; margin-top: 0px; margin-right: 0px; margin-bottom: 25px; color: rgb(146, 149, 152); font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: 0.35px; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">&#x1F5A8;&#xFE0F; Print off your returns label - You should be able to download this once you get to the confirmation page in our returns portal. If not, it will be emailed to you as well. (If you still can&apos;t find it, just get in <a href="https://www.lskd.co/pages/contact-us" target="_blank" rel="noopener noreferrer">touch with us!</a>) - If you don&apos;t have a printer, your local post office can scan the label from your phone and print it off for you.&#xA0;</li><li style="box-sizing: border-box; margin-block: 0px 24px; margin-inline: 0px; scroll-margin-top: 84px; font-family: Arial, Helvetica, sans-serif; -webkit-font-smoothing: antialiased; font-style: normal; font-size: 14px; line-height: 24px; margin-top: 0px; margin-right: 0px; margin-bottom: 25px; color: rgb(146, 149, 152); font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: 0.35px; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">&#x1F4EA; Drop your return off at the post office&#xA0; - Once your package/return label has been scanned and the tracking has updated to say it&apos;s on its way back to us, your refund, exchange or store credit will be processed! If you selected an <a href="https://lskd-au.gorgias.help/en-US/what-is-an-instant-refund-349183" target="_blank" rel="noopener noreferrer">&apos;Instant Return&apos;</a>, your refund or exchange will be processed immediately after you&apos;ve lodged your return.&#xA0;</li></ul></main>

HOW DO I START A RETURN?

Information on the shipping label for your returns

Yep! Any of our community members living in our free returns zone (USA, UK, Canada and Singapore) will receive a prepaid return label, generated directly through our returns portal.&#xA0;If you&apos;re outside of these countries, we&apos;ll still generate the return labels for you. A Return Shipping Fee, shown on the confirmation page, will cover the cost of this label and will be deducted from your refund or credit.&#xA0;

DO I GET A PREPAID RETURN LABEL SENT TO ME WITH MY RETURN?

Information on whether your order is coming from our warehouse in Australia or the United States

<span id="isPasted" style="color: rgb(0, 0, 0); font-family: Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.35px; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">All orders (Except for US and Mexico) are shipped from our HQ in Loganholme, QLD, Australia! &#x1F1E6;&#x1F1FA;If you&apos;re in US or Mexico, your order will be shipped from our US Warehouse. &#x1F1FA;&#x1F1F8;

WHERE DO YOU SHIP FROM?

Information on our instant returns and exchanges

<span style="color: rgb(0, 0, 0); font-family: &quot;DIN Next&quot;, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.35px; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;" id="isPasted"><span style="font-family: &quot;DIN Next&quot;, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.35px; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">Scared of the gear you&apos;re after selling out? Need your gear ASAP?&#xA0;<span style="font-family: &quot;DIN Next&quot;, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.35px; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;"><span style="color: rgb(0, 0, 0); font-family: &quot;DIN Next&quot;, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.35px; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;" id="isPasted">We offer instant refunds because sometimes you don&apos;t want to wait for that $$! When lodging a return online, select the option to enter <span style="color: rgb(0, 0, 0); font-family: &quot;DIN Next&quot;, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.35px; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;" id="isPasted">your credit card details and to have your refund processed right away.<span id="isPasted" style="color: rgb(0, 0, 0); font-family: &quot;DIN Next&quot;, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.35px; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">We also offer instant exchanges to get your items to you even faster! When lodging an exchange online, select the option to enter your credit card details and hold $1 to have the new item shipped out to you before you ship the return item back to us. <span style="color: rgb(0, 0, 0); font-family: &quot;DIN Next&quot;, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.35px; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">Just make sure you pop the OG return items in the post within 14 days, otherwise you&apos;ll be charged for the new exchange/ your instant refund will be recharged &#x1F97A; *Refunds are valid for 30 days from the delivery date and exchanges are valid for 60 days from the delivery date.

WHAT IS AN INSTANT RETURN/EXCHANGE?

Information on our FREE shipping worldwide

<p id="isPasted" style="box-sizing: border-box; margin: 0px 0px 25px; color: rgb(146, 149, 152); font-family: &quot;DIN Next&quot;, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.35px; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Standard shipping is FREE&#xA0;worldwide! &#x1F973;&#x1F483;<p style="box-sizing: border-box; margin: 0px 0px 25px; color: rgb(146, 149, 152); font-family: &quot;DIN Next&quot;, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.35px; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">The cost for express shipping is listed below. All orders (except for US, CAN and Mexico) are dispatched from our HQ in Loganholme, QLD, Australia &#x1F1E6;&#x1F1FA;&#xA0;<table class="lskd-shipping"><thead><tr><th style="width: 13.9451%;">Country</th><th style="width: 21.6853%;">Shipping Method</th><th style="width: 33.0835%;">Cost</th><th style="width: 31.0888%;">Estimated Time</th></tr></thead><tbody><tr><td rowspan="2" style="width: 13.9451%;"><img src="https://attachments.gorgias.help/GyBLV6kbq5xNbQkK/hc/30BVo7vV9r7rvzmQ/2024052200-1f23001b-f988-4150-9c7d-65bdb9a4bce5-aus%20flag.png" style="width: 300px;" class="fr-fic fr-dib"></td><td style="width: 21.6853%;">Standard (AUS)&#xA0;</td><td style="width: 33.0835%;">FREE for all orders. No minimum spend.</td><td style="width: 31.0888%;">3-8 Business Days</td></tr><tr><td style="width: 21.6853%;">Express (AUS)</td><td style="width: 33.0835%;">$15 for orders under $99. $5 for orders between $99 - $249. FREE for orders over $250.</td><td style="width: 31.0888%;">2-5 Business Days</td></tr><tr><td rowspan="2" style="width: 13.9451%;"><img src="https://attachments.gorgias.help/GyBLV6kbq5xNbQkK/hc/30BVo7vV9r7rvzmQ/2024052200-6d40e1b9-b7f8-4eda-a4f4-eec2f9e6e327-nz%20flag.png" style="width: 300px;" class="fr-fic fr-dib"> </td><td style="width: 21.6853%;">Standard (NZ)</td><td style="width: 33.0835%;">FREE for all orders. No minimum spend. </td><td style="width: 31.0888%;">4-8 Business Days </td></tr><tr><td style="width: 21.6853%;">Express (NZ)</td><td style="width: 33.0835%;">$15 for orders under $99. $5 for orders between $99 - $249. FREE for orders over $250.</td><td style="width: 31.0888%;">2-5 Business Days</td></tr><tr><td style="width: 13.9451%;"><img src="https://attachments.gorgias.help/GyBLV6kbq5xNbQkK/hc/30BVo7vV9r7rvzmQ/2024052200-d49795ad-2c01-4ac8-a4ec-a953a5a166e6-shop%20and%20collect.png" style="width: 52px;" class="fr-fic fr-dib"></td><td style="width: 21.6853%;">Click &amp; Collect</td><td style="width: 33.0835%;">FREE</td><td style="width: 31.0888%;">Ready next business day! Await email confirmation for pick-up!</td></tr><tr><td style="width: 13.9451%;"> </td><td colspan="3" style="width: 85.9104%;">**Delivery + Click &amp; Collect times are an estimate only. Excludes order processing times and may be affected by Shipping Carrier &amp; Customs delays. Peak sale periods and Public Holidays may also affect the shipment of orders.**</td></tr></tbody></table> Shopping Rest of World?&#xA0;<a href="https://lskd-us.gorgias.help/en-US/how-much-is-shipping-92527" class="fr-strong fr-green">CLICK HERE</a>

HOW MUCH IS SHIPPING?

LSKD US

TOP FAQ'S

IS LSKD PASSING ON TARIFFS TO U.S. COMMUNITY?

U.S TARIFFS

CAN I RETURN A GIFT CARD?

CAN I RETURN A GIFT?

DO YOU PROVIDE GIFT RECEIPTS?

CAN I RETURN GEAR THAT I BOUGHT ON SALE?

I PROCESSED MY RETURN BUT DIDN'T RECEIVE MY RETURN LABEL?

CAN I RETURN MULTIPLE ORDERS IN ONE PACKAGE?

I'VE LOST MY PROOF OF PURCHASE, WHAT DO I DO?

GENERAL RETURN INFO

CAN I EXCHANGE?

CAN I EXCHANGE AN EXCHANGE?

ARE MY EXCHANGE ITEM(S) HELD FOR ME?

OPTED FOR A STORE CREDIT?

WHY DID MY EXCHANGE ITEM GO OUT OF STOCK?

WHY DOES MY EXCHANGE ITEM SAY IT'S OUT OF STOCK BUT IT'S AVAILABLE ON THE WEBSITE?

'SHOP NOW WITH $X' INFO

EXCHANGES & STORE CREDITS

WHY DO I NEED TO PROVIDE MY CREDIT CARD INFO?

I WANT TO KEEP MY ORIGINAL ITEM?

I HAVEN'T SENT MY RETURN BACK WITHIN 14 DAYS?

CAN I GET BLOCKED FROM INSTANT EXCHANGES?

INSTANT RETURNS

CAN I GET A REFUND?

WHEN WILL I RECEIVE MY REFUND?

I PAID WITH A GIFT CARD/STORE CREDIT?

I USED MORE THAN ONE PAYMENT METHOD?

I HAVEN'T GOT MY REFUND?

REFUNDS

CAN I RETURN MY IN STORE PURCHASE ONLINE?

CAN I RETURN MY ONLINE PURCHASES IN STORE?

DO I NEED A RECEIPT?

LSKD SAN DIEGO IN-STORE RETURNS

RETURNS & EXCHANGES

SHIPPING COSTS

HOW LONG UNTIL MY ORDER IS SHIPPED?

THE DELIVERY COURIER HAS LOST MY ORDER?

MY TRACKING HAS NOT UPDATED?

WHY WAS MY ORDER RETURNED TO SENDER?

MANAGING YOUR DELIVERY

GENERAL SHIPPING INFO

DO YOU DELIVER TO PARCEL LOCKERS?

DO I NEED TO SIGN FOR MY ORDER?

MY TRACKING SAYS DELIVERED BUT I DON'T HAVE MY ORDER?

DELIVERY

SHIPPING

HOW DO I JOIN CLUB LSKD?

HOW DO I KNOW WHAT PERKS I GET ACCESS TO?

DO I GET A BIRTHDAY REWARD?

GETTING STARTED WITH CLUB LSKD

HOW DO I REDEEM POINTS?

CAN I REDEEM MY POINTS IN STORE?

USING & REDEEMING POINTS

HOW DO I EARN POINTS?

I MADE AN ORDER BEOFRE I CREATED AN ACCOUNT, WHERE ARE MY POINTS?

I FORGOT TO LOG IN WHEN I PLACED MY ORDER

IF I RETURN ITEMS FOR A REFUND, WILL I GET MY POINTS BACK?

EARNING POINTS

HOW DO I KNOW WHAT TIER I'M IN?

DOES MY TIER STATUS EXPIRE?

TIER STATUS

DO MY POINTS EXPIRE?

CAN I TRANSFER POINTS TO SOMEONE ELSE?

MY POINTS DISAPPEARED

CAN I COMBINE POINTS FROM MY 2 EMAIL ADDRESSES?

I'VE CHANGED MY EMAIL ADDRESS, CAN I TRANSFER POINTS?

CLUB LSKD TERMS & CONDITIONS

POINTS ISSUES & TROUBLESHOOTING

CLUB LSKD REWARDS

HOW LONG ARE GIFT CARDS VALID FOR?

DO YOU OFFER PHYSICAL GIFT CARDS?

WHEN WILL I RECEIVE MY GIFT CARD?

HOW DO I REDEEM MY GIFT CARD?

CAN I APPLY MULTIPLE GIFT CARDS AT CHECKOUT?

HOW DO I CHECK MY GIFT CARD BALANCE?

I CAN'T FIND MY STORE CREDIT OR GIFT CARD?

GIFT CARDS

WHAT PAYMENT METHODS ARE AVAILABLE?

CAN I USE MORE THAN ONE PAYMENT TYPE?

CAN I CHANGE MY PAYMENT METHOD?

MY DEBIT/CREDIT CARD ISN'T PROCESSING?

WHY HAVE PRICES CHANGED?

PAYMENTS

PAYMENT

MY ORDER HAS BEEN FLAGGED AS FRAUD?

ORDER ASSISTANCE

ORDERS & PAYMENT

GIFT WITH PURCHASE INFO

I'M HAVING ISSUES APPLYING FOR A FITNESS PARTNERSHIP

GENERAL DISCOUNT CODE INFO

MY DISCOUNT CODE ISN'T APPLYING?

2 FOR X DEALS

MY LSKD REWARDS POINTS AREN'T WORKING?

DISCOUNT CODES

PROMOTIONS

CAN I PUT AN ITEM ON HOLD?

CAN I USE MY LSKD REWARDS POINTS IN STORE?

CAN I RETURN MY IN STORE PURCHASES ONLINE?

STORE LOCATIONS

LSKD RETAIL STORES

WHAT SHOULD I DO IF MY PRODUCT IS FAULT OR DAMAGED?

CARE INSTRUCTIONS?

WHAT ARE THE DIFFERENCES BETWEEN OUR WOMEN'S LEGGINGS/SHORTS

DO LSKD PRODUCTS CONTAIN PFAS OR BFAS?

WHAT SIZE DO I BUY IN UNISEX?

WHAT SIZE AM I IN LEGGINGS?

MEN'S TOP SIZE GUIDE

MEN'S BOTTOMS SIZE GUIDE

BRA SIZE GUIDE

WOMEN'S TOPS SIZE GUIDE

WOMEN'S BOTTOMS SIZE GUIDE

LEGGINGS INSEAM MEASUREMENTS

SIZING

PRODUCTS & SIZING

WHAT IS BRAND PAY?

WHO CAN JOIN?

DO I NEED A PUBLIC PROFILE?

CAN I JOIN OUTSIDE OF AUSTRALIA?

GETTING STARTED

WHAT KIND OF CONTENT CAN I POST?

WHAT TYPE OF CONTENT IS ELIGIBLE?

CAN I USE OLD PHOTOS OR VIDEOS?

CAN I REPOST SOMEONE ELSES CONTENT?

DO I HAVE TO WEAR LSKD?

CAN I POST EVERYDAY?

CAN I DELETE MY POST AFTER IT'S BEEN APPROVED?

WHY WASN'T MY CONTENT APPROVED?

WILL LSKD USE MY CONTENT?

ALL THINGS CONTENT CREATION

DOES EVERY POST GET A REWARD?

HOW DO I GET REWARDED?

WHAT CAN I REDEEM MY REWARDS FOR?

HOW LONG DOES IT TAKE FOR MY CONTENT TO BE REVIEWED?

WHEN WILL MY REWARDS APPEAR IN MY BRAND PAY ACCOUNT?

HOW DO I REDEEM REWARDS?

IS THERE A LIMIT TO HOW MUCH I CAN EARN?

CAN I EARN REWARDS ON CONTENT I'VE ALREADY BEEN PAID FOR BY LSKD?

HOW DO I USE MY LSKD GIFTCARD ONCE REDEEMED?

REWARDS & REDEMPTION

WHO DO I CONTACT IF I HAVE A QUESTION?

SUPPORT

BRANDPAY