LSKD US

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It's a default question for all products to help build out the database of size ranges and body types

Why do you have to put a bra size on a leggings page?

Size Guides

Magic Fit

Will everything be on sale?

Whats the Return Policy?

Can I use my normal payment method?

Can I redeem or earn Club LSKD points?

How do I access the Online Warehouse Sale?

Can I shop the sale on the LSKD App?

Will there be a dispatch delay?

Can I use discount codes?

The boring sh*t

Terms & Conditions

Online Warehouse Sale

Is EVERYTHING on sale?

If I have items saved in my cart can they sell out before I finishing checking out?

Can I stack my discount codes on top of sale items?

Can I use my LSKD Rewards Points during the sale?

How long does the sale go for?

Can I use a Gift Card or Store Credit?

If I don't love what I get can I return for a refund or store credit?

If I do express shipping will my order be a priority?

Can I shop the sale in store?

What payment methods can I use?

How long will it take my order to be shipped?

How do I know what size I am?

Why is your site shut down?

The Boring Sh*t

When is it? 🤔

Mid Year Sale

Why won't my order let me add some items to my cart?

Is LSKD passing on tariffs to U.S. community?

Why has my order been split?

How long will the affected styles be offline?

U.S. Tariffs

Christmas Shipping Cut Off 🎄

How much is Shipping?

What about customs fees?

Shipping Costs

Where do you ship from?

Once I place an order, how long until its shipped?

How do I know if my order is on its way?

How long does shipping outside of Australia take?

Do you ship orders on weekends?

Where will my parcel be delivered?

Do I need to be home to receive my delivery?

What if my tracking has not updated?

General Shipping Info

Shipping & Delivery

How do I lodge a return?

Can I return items?

Can I return a gift card?

What Countries receive free returns?

What is the Return Shipping Fee?

General Returns Info

Can I exchange for a new size?

Can I exchange for a different item?

How do I get my store credit?

When will I receive my store credit?

How long is a store credit valid for?

How do I use my store credit?

Exchanges & Store Credit

What is Instant Exchange?

Why do I need to provide my credit card info?

Whats the benefit?

Instant Exchange

Returns & Exchanges

Can I cancel my order?

I ordered the wrong size, can I change it?

Order

Can I get a refund?

How long does a refund take?

I paid with a gift card/store credit?

I used more than one payment method?

How do refunds work with Buy Now Pay Later services?

How do I pause instalments?

Refunds

What should I do if my product is faulty or damaged?

How do I know if a product is being restocked?

How can I care for my Leggings?

Can I put an item on hold?

What's the difference between Base, Rep, Fusion, Seamless and Elixir Leggings?

Do products contain PFAS or BPAs?

Products

How long do gift cards last?

Do you have physical gift cards?

When will I receive my gift card?

How do I redeem my gift card?

Gift Cards

What payment options are available

Can I use more than one payment type?

Can I pay cash, cheque or direct deposit?

Can I change my payment method?

My payment wont go through on my card?

Do you charge state taxes in the U.S.

Payments

General discount code info

My discount isn't applying?

My discount code isn't valid?

2 for X deals

Discount Codes

General gift with purchase info

Gifts with Purchase

Payment & Promotions

How do I earn points?

How do I redeem points?

Do my Points expire?

How many people can I refer?

Can I combine points from my 2 email addresses?

What is Refer a Friend?

I've changed my email address, can I transfer points?

How many points can be redeemed?

Where can I see all my points and perks?

Can I transfer points to someone else?

If I redeem my points to a discount code will they expire?

If I return items for a refund will I get my points back?

I made an order before I created an account, where are my points?

My points disappeared?

What's in it for me?

Can I redeem LSKD Rewards Points for Cash?

How do I know what tier I'm in?

Does my tier status expire?

Is it free to sign up?

How do I know what perks I get access to?

Do I get a birthday reward?

I forgot to log in when I placed my order!

The boring bits

LSKD Rewards T&Cs

Club LSKD Rewards & Perks

Men's Tops Size Guide

Men's Bottoms Size Guide

Bra Size Guide

Women's Tops Size Guide

Women's Bottoms Size Guide

Leggings Inseam Measurements

What is Magic Fit?

How does it work?

Why do I need to enter my weight?

Will it be available on all products?

What if it doesn't give me my usual size?

My LSKD App isn't working?

LSKD App

Why do you have to put a bra size on a leggings page?Updated 18 hours ago