My payment wont go through on my card?Updated 3 years ago

If you are having trouble finalising your order with your credit/ debit card firstly, make sure you have sufficient funds in your account. Once you have confirmed the funds are available please double-check the following;

All details on your card match the checkout screen (including your 3-digit number on the back of the card. 

1. You’re using the right billing address - Try typing your billing address in separately instead of using the 'same as billing address' check box.

2. You have not exceeded your daily limit 

3. If purchasing from outside Australia ensure you’re able to use the card for international purchases.