I'VE LOST MY PROOF OF PURCHASE, WHAT DO I DO?Updated 12 days ago

If you have lost your order confirmation email or you never received one, start by checking your junk/spam folder or inboxes of alternative email addresses that may have been used on the order.

If you're still having issues, reach out to our Community Experience Team here with as much information of your order as possible, and we'll do some digging!

Information helpful to send to our team: Your full name, total order amount, name of product/s purchased, date and time of purchase, etc.