LSKD US

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Can I use a discount code?

Trust Us Packs!

Discounts & Rewards Points

The boring sh*t

Full Terms & Conditions

Can I buy a Trust Us Pack in store?

Can I buy other LSKD gear when I order a Trust Us Pack?

If I order 2 or more packs will they be in the same box or separate?

If I buy two will I get the same thing in both?

Trust Us Packs are not available in my country?

Buying a Trust Us Pack

What if I am different sizes for top & bottom?

Can I choose what sizes I get?

What happens if it doesn't fit?

Choosing the right size

Can I redeem rewards points on my Trust Us Pack?

Can I add a Free Gift with Purchase (GWP) to my Trust Us Pack order?

What's in the Trust Us Pack?

Can I choose the items

Will there be new styles

Will there be active wear in them?

What's in the pack?

What if I don't like what I got?

Can I exchange individual items?

Can I return to my local LSKD Retail Store?

Returns & Exchanges

Help I picked the wrong size, can I make a change?

I f*cked up my order! How do I cancel it?

Change & Cancel Options

What payment options are there for Trust Us Packs?

Payment Options

How long will it take to get my order?

I ordered 2 Trust Us Packs but only received one?

Shipping & Dispatch

Is LSKD passing on tariffs to U.S. community?

Why has my order been split?

U.S. Tariffs

How much is Shipping?

What about customs fees?

Shipping Costs

Where do you ship from?

Once I place an order, how long until its shipped?

How do I know if my order is on its way?

Do you ship orders on weekends?

Where will my parcel be delivered?

Do I need to be home to receive my delivery?

What if my tracking has not updated?

How long should it take to receive my order?

General Shipping Info

Shipping & Delivery

How do I lodge a return?

Can I return items?

Can I return a gift card?

What Countries receive free returns?

What is the Return Shipping Fee?

Do you provide gift receipts?

General Returns Info

Can I exchange for a new size?

Can I exchange for a different item?

How do I get my store credit?

When will I receive my store credit?

How long is a store credit valid for?

How do I use my store credit?

Exchanges & Store Credit

What is Instant Exchange?

Why do I need to provide my credit card info?

Whats the benefit?

Instant Exchange

Returns, Exchanges & Refunds

What payment options are available

Can I use more than one payment type?

Can I pay cash, cheque or direct deposit?

Can I change my payment method?

My payment wont go through on my card?

Do you charge state taxes in the U.S.

I can't find my store credit or gift card?

How do I buy a gift card?

Payments

My LSKD App isn't working?

LSKD App

Can I get a refund?

How long does a refund take?

I paid with a gift card/store credit?

I used more than one payment method?

How do refunds work with Buy Now Pay Later services?

How do I pause instalments?

Refunds

Can I cancel my order?

I ordered the wrong size, can I change it?

Order Changes

Orders & Payment

What should I do if my product is faulty or damaged?

How do I know if a product is being restocked?

How can I care for my Leggings?

Can I put an item on hold?

What's the difference between Base, Rep, Fusion, Seamless and Elixir Leggings?

Do products contain PFAS or BPAs?

Products

How long do gift cards last?

Do you have physical gift cards?

When will I receive my gift card?

How do I redeem my gift card?

How do I check my gift card balance?

Gift Cards

General discount code info

My discount isn't applying?

My discount code isn't valid?

2 for X deals

Discount Codes

General gift with purchase info

Gifts with Purchase

Promotions

How do I earn points?

How do I redeem points?

Do my Points expire?

How many people can I refer?

Can I combine points from my 2 email addresses?

What is Refer a Friend?

I've changed my email address, can I transfer points?

How many points can be redeemed?

Where can I see all my points and perks?

Can I transfer points to someone else?

If I redeem my points to a discount code will they expire?

If I return items for a refund will I get my points back?

I made an order before I created an account, where are my points?

My points disappeared?

What's in it for me?

Can I redeem LSKD Rewards Points for Cash?

How do I know what tier I'm in?

Does my tier status expire?

Is it free to sign up?

How do I know what perks I get access to?

Do I get a birthday reward?

I forgot to log in when I placed my order!

The boring bits

LSKD Rewards T&Cs

Club LSKD Rewards & Perks

Men's Tops Size Guide

Men's Bottoms Size Guide

Bra Size Guide

Women's Tops Size Guide

Women's Bottoms Size Guide

Leggings Inseam Measurements

What is Magic Fit?

How does it work?

Why do I need to enter my weight?

Will it be available on all products?

Why do you have to put a bra size on a leggings page?

What if it doesn't give me my usual size?

Magic Fit

Size Guides

Can I use a discount code?Updated 22 days ago