Give us a call or jump on live chat ASAP to see if we can cancel your order in time! We have to beat our distribution centre ninjas to it before they start packing! 🥷

<p style="box-sizing: border-box; margin: 0px 0px 25px; color: rgb(146, 149, 152); font-family: &quot;DIN Next&quot;, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.35px; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" id="isPasted">Call us or jump on live chat&#xA0;ASAP to see if we can catch it in time! &#x1F977; Our warehouse team move fast; once your order&#x2019;s being packed, we can&#x2019;t cancel it.<span style="font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">&#xA0; If it&#x2019;s already shipped, you can return it for a full refund within 30 days or an exchange/store credit within 90 days &#x1F64C;

Can I cancel my order?

Eeek! Once your order’s placed, we can’t manually add to it. 😅If you missed something, you can place a new order (if your OG order hasn’t been packed yet)!. Either way, you’re good, shipping’s free! 💸

<p style="box-sizing: border-box; margin: 0px 0px 25px; color: rgb(146, 149, 152); font-family: &quot;DIN Next&quot;, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.35px; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" id="isPasted">Eeek! Once your order&#x2019;s placed, we can&#x2019;t manually add to it. &#x1F605; If you missed something, you can place a new order (if your OG order hasn&#x2019;t been packed yet)!&#xA0;<p style="box-sizing: border-box; margin: 0px 0px 25px; color: rgb(146, 149, 152); font-family: &quot;DIN Next&quot;, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.35px; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Either way, you&#x2019;re good, shipping&#x2019;s free! &#x1F4B8;

Can I add to my order?

Not this time, legend! ⚡️During peak periods, we can’t make changes once your order’s placed. The best move?Place a new order for the gear you’re after, then return the stuff you don’t love 🫶. You’ve got 30 days for a refund and 90 days for a store

<p style="box-sizing: border-box; margin: 0px 0px 25px; color: rgb(146, 149, 152); font-family: &quot;DIN Next&quot;, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.35px; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" id="isPasted">Not this time, legend! &#x26A1;&#xFE0F; During peak periods, we can&#x2019;t make changes once your order&#x2019;s placed. The best move? Place a new order for the gear you&#x2019;re after, then return the stuff you don&#x2019;t love &#x1FAF6;<p style="box-sizing: border-box; margin: 0px 0px 25px; color: rgb(146, 149, 152); font-family: &quot;DIN Next&quot;, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.35px; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">You&#x2019;ve got 30 days for a refund and 90 days for a store credit or exchange &#x1F64C;

Can I change items in my order?

LSKD US

Cancelling & Changing Orders

BLACK FRIDAY 25'

Whats the Black Friday Discount?

When does the sale start?

When will the sale end?

How do I know whats on sale?

What will be on sale?

Whats the quickest way to checkout on Black Friday?

Will the saved items in my cart clear before the sale?

When I add an item to my bag/ cart is it reserved?

How long will it take for you to get back to my questions?

I’m new to LSKD, how do I know what size I am?

Can I get the price difference refunded if an item is now cheaper than when I bought it?

Why isn't everything 70% off?

Where can I contact LSKD?

What if my order arrives faulty or incorrect?

All things Black Friday Sale

I can’t find the Black Friday Discount Codes?

Will I get Club LSKD rewards points for the sale items?

Can I use a discount code or Club LSKD rewards points?

Can I use a Gift Card?

Discount codes, gift card & LSKD rewards points

Can I return or exchange items from The LSKD Black Friday Sale?

Is the return process the same?

I am buying a Christmas Present, will they be able to return it if they don’t like it?

Returns & Exchanges

Will there be dispatch or shipping delays?

Will the orders be shipped out in order?

When will I get a tracking number?

Shipping said 3-8 business days, where is my order?

Can you fast track my order to be dispatched earlier?

Shipping & Dispatch

What happens if you oversell or I purchase an item that is out of stock?

Oversold & out of stock item

How long will the site be shut down?

Why is your site shut down?

Is the Black Friday Sale on the App or website?

Will my Wishlist on the App be cleared?

Website & App

What Payment Methods will be available?

When I try to check out it’s giving me a Zip Code error?

My payment was taken but I didn't get a confirmation email?

Payment Methods

Can I get the same price at LSKD San Diego as online?

LSKD SAN DIEGO RETAIL STORE

Terms and Conditions

The boring sh*t

Is LSKD passing on tariffs to U.S. community?

Why has my order been split?

U.S. Tariffs

How much is Shipping?

What about customs fees?

Shipping Costs

Where do you ship from?

Once I place an order, how long until its shipped?

How do I know if my order is on its way?

Do you ship orders on weekends?

Where will my parcel be delivered?

Do I need to be home to receive my delivery?

What if my tracking has not updated?

How long should it take to receive my order?

General Shipping Info

Shipping & Delivery

How do I lodge a return?

Can I return items?

Can I return a gift card?

What Countries receive free returns?

What is the Return Shipping Fee?

General Returns Info

Can I exchange for a new size?

Can I exchange for a different item?

How do I get my store credit?

When will I receive my store credit?

How long is a store credit valid for?

How do I use my store credit?

Exchanges & Store Credit

What is Instant Exchange?

Why do I need to provide my credit card info?

Whats the benefit?

Instant Exchange

Returns, Exchanges & Refunds

What payment options are available

Can I use more than one payment type?

Can I pay cash, cheque or direct deposit?

Can I change my payment method?

My payment wont go through on my card?

Do you charge state taxes in the U.S.

I can't find my store credit or gift card?

How do I buy a gift card?

Payments

My LSKD App isn't working?

LSKD App

Can I get a refund?

How long does a refund take?

I paid with a gift card/store credit?

I used more than one payment method?

How do refunds work with Buy Now Pay Later services?

How do I pause instalments?

Refunds

I ordered the wrong size, can I change it?

Order Changes

Orders & Payment

What should I do if my product is faulty or damaged?

How do I know if a product is being restocked?

How can I care for my Leggings?

Can I put an item on hold?

What's the difference between Base, Rep, Fusion, Seamless and Elixir Leggings?

Do products contain PFAS or BPAs?

Products

How long do gift cards last?

Do you have physical gift cards?

When will I receive my gift card?

How do I redeem my gift card?

How do I check my gift card balance?

Gift Cards

General discount code info

My discount isn't applying?

My discount code isn't valid?

2 for X deals

Discount Codes

General gift with purchase info

Gifts with Purchase

Promotions

How do I earn points?

How do I redeem points?

Do my Points expire?

How many people can I refer?

Can I combine points from my 2 email addresses?

What is Refer a Friend?

I've changed my email address, can I transfer points?

How many points can be redeemed?

Where can I see all my points and perks?

Can I transfer points to someone else?

If I redeem my points to a discount code will they expire?

If I return items for a refund will I get my points back?

I made an order before I created an account, where are my points?

My points disappeared?

What's in it for me?

Can I redeem LSKD Rewards Points for Cash?

How do I know what tier I'm in?

Does my tier status expire?

Is it free to sign up?

How do I know what perks I get access to?

Do I get a birthday reward?

I forgot to log in when I placed my order!

The boring bits

LSKD Rewards T&Cs

Club LSKD Rewards & Perks

Men's Tops Size Guide

Men's Bottoms Size Guide

Bra Size Guide

Women's Tops Size Guide

Women's Bottoms Size Guide

Leggings Inseam Measurements

What is Magic Fit?

How does it work?

Why do I need to enter my weight?

Will it be available on all products?

Why do you have to put a bra size on a leggings page?

What if it doesn't give me my usual size?

Magic Fit

Size Guides